Revolutionizing Customer Engagement with AI
At Zaapi, we're transforming customer engagement by merging human empathy with AI, creating efficient, personalized experiences. We're moving beyond outdated software and complex chatbots to truly make a difference.










A Future Where AI Meets Empathy
We envision a world where customer interactions are seamless, intuitive, and human-centered. Zaapi was built to deliver this vision. Our platform combines the best of both worlds—AI-powered efficiency and a user-friendly, human-focused interface—so support teams can focus on what truly matters: building strong relationships with their customers.


Quality Software You Can Trust
We don’t take shortcuts when it comes to software quality. Our team is passionate about crafting best-in-class products that are not only reliable and scalable but also intuitive and easy to use. Every line of code is written with your experience in mind, ensuring you get the most out of every interaction.
Backed by the Best
Our mission is bold, and we're grateful to have the support of some of the most respected venture capital firms in the industry. Backed by investors from across the world, Zaapi has the resources and guidance to make our vision a reality. Together, we’re building a product that’s poised to change the landscape of customer support for years to come.

Built with the best, trusted by thousands
We don’t just build for businesses—we build with them. Zaapi partners directly with Meta, TikTok, Lazada, Shopee, and others to deliver a secure, best-in-class experience.




With trust from leading global investors
Our journey is strengthened by the confidence of leading global investors.









Offices
Singapore
9 Battery Road, Singapore
Thailand
T-One Building, Bangkok
Try Zaapi for free
If you're ready to dive in, sign up now and start using Zaapi for free. Unsure how to get started? Book a demo, and we’ll walk you through exactly how Zaapi can transform your customer conversations.