AI that handles chats
like a pro
Give your team a helping hand with an AI-powered agent that answers customer inquiries when you’re away—so they can focus on what truly needs a human touch.
Train your AI Agent in minutes
Set up your AI agent effortlessly. Just provide links from your website, add quick replies, or upload knowledge base FAQ documents and the AI will learn from these sources to deliver accurate and helpful responses.
Launch with confidence
See your AI in action before it goes live. Use our intuitive testing interface to simulate customer interactions, identify gaps, and fine-tune responses to ensure a seamless customer experience.
Stay in control
Deploy your AI agent to handle real customer inquiries. Set it to step in when customers have been waiting for too long or only during off-hours—so your support is always available.
Seamless collaboration between AI and your team
When the AI receives a question it can’t answer, it automatically transfers the conversation to a human agent—ensuring customers always get the help they need from a real human.
See other features
Explore the additional features Zaapi offers to enhance your chat team's capabilities.
Try Zaapi for free
If you're ready to dive in, sign up now and start using Zaapi for free. Unsure how to get started? Book a demo, and we’ll walk you through exactly how Zaapi can transform your customer conversations.
