Client stories

Learn more about how Zaapi drives impact across 30,000+ companies

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Castle C
Retail

Castle C boosted its chat response rate by over 50%

Castle C, a leading cosmetics and skincare retailer in Thailand, oversees a diverse portfolio of over 300 brands and 1,500 SKUs, catering to a wide range of beauty enthusiasts.

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Panacee Medical Centre
E-commerce

Panacee achieves a 100% chat response rate with Zaapi

In addition to the health center, Panacee also offers a variety of dietary supplements, including Anti-Aging and weight loss supplements that provide effective support.

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Keepin
E-commerce

Keepin shortens response times by 70% with Zaapi

Keepin, a leading manufacturer of shipping bags, prides itself on managing every aspect of the development and production process —from initial design to final production.

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Karmart
Retail

Karmart improves chat response rates 30% with Zaapi

Regional cosmetics retailer Karmart significantly reduced average response times by consolidating all brand channels through Zaapi

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Levendecor
Retail

How Leven Decor transformed their chat commerce operations with Zaapi

Leven Decor leveraged Zaapi to provide their CS team with deeper insights into every new customer, enabling more personalized and efficient customer interactions.

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vcommon
E-commerce

How VCommon doubled their Shopee store response rating with Zaapi

VCommon is a brand that offers a diverse range of health products online. With over 10,000 orders processed each month, VCommon efficiently manages sales through major channels, including its Facebook Page.

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