Automate interactions to streamline your workflows
Put repetitive tasks on autopilot. Build advanced chatbots, route chats to the right team and create smart workflows to segment and manage customer conversations—across every channel, effortlessly.
Easy to use no-code interface
Seamlessly navigate the flow builder canvas and drag & drop nodes to build automated paths with a fully flexible, no-code flow builder.
Quick start templates to build flows
Use one of the pre-defined templates & just drop in your own information, or create a full custom flow from scratch.
Auto-assign chats to the right team
Refund request? Send it to support. Tech issue? Straight to the devs. Automatically route conversations to the right person, no manual work needed.
Turn Facebook comments into conversations
Don’t let engagement go to waste. Automatically reply to comments, follow up with private messages, and turn interactions into real customer conversations.
Out of office? No problem.
Let customers know when you’re away with automated out-of-hours responses—so they’re never left wondering if anyone’s listening.
Label conversations automatically
Product enquiry? Add the product label. Defective item? Add a defect label. Keep an eye on enquiry trends over time with detailed label analytics.
See other features
Explore the additional features Zaapi offers to enhance your chat team's capabilities.
Try Zaapi for free
If you're ready to dive in, sign up now and start using Zaapi for free. Unsure how to get started? Book a demo, and we’ll walk you through exactly how Zaapi can transform your customer conversations.
