All your channels, one inbox
WhatsApp, Facebook, Instagram, LINE, Shopee, Lazada, TikTok Shop—whatever channel your customers prefer, it all lands in one simple, streamlined inbox.
Keep conversations organized
Inbox clutter? Not here. Use custom labels to categorize chats, segment customers, and find what matters—fast.
Respond once, re-use forever
Stop rewriting the same replies over and over again. Quick responses let you handle common questions in a click—so you can spend less time typing and more time helping.
Close chats, clear your inbox
Inbox zero isn’t just a dream. Close conversations as soon as they’re resolved, so your team can stay focused and your inbox stays tidy.
Give every response the right context
No more backtracking or guesswork. Store customer order details & notes in every chat so your team always knows the full picture before they hit send.
See other features
Explore the additional features Zaapi offers to enhance your chat team's capabilities.
Try Zaapi for free
If you're ready to dive in, sign up now and start using Zaapi for free. Unsure how to get started? Book a demo, and we’ll walk you through exactly how Zaapi can transform your customer conversations.
