Chat. Convert. Support.
All in One Inbox.
Supercharge your customer conversations with Zaapi’s AI-powered inbox. Automate responses, qualify leads, and deliver top-tier support—all from one powerful platform.
Everything you need in a modern customer chat tool

All in one
inbox
One inbox, all your channels
Respond to every customer from WhatsApp, Facebook, Instagram, LINE, Shopee, Lazada, TikTok Shop—without the tab switching.

Automate the repetitive tasks
Advanced chatbots and workflows handle tasks like FAQ responses and lead qualification, so your team can focus on what matters.

Turn insights into action
Stay on top of customer interactions with real-time analytics to track trends and improve agent performance.

AI-powered assistance, 24/7
Let AI agents take care of routine queries, appointment scheduling, and lead qualification so your customers are never left waiting.

Target smarter, sell more
Segment customers based on behavior and send personalized broadcast campaigns that actually convert.

Built with the best, trusted by thousands
We don’t just build for businesses—we build with them. Zaapi partners directly with Meta, TikTok, Lazada, Shopee, and others to deliver a secure, best-in-class experience.




People are taking notice
From global enterprises like LEGO and Coca Cola to trailblazing startups, tens of thousands of businesses worldwide trust Zaapi to power their customer chat operations.












Built for modern
companies like yours!
Discover how Zaapi transforms messaging for industry leaders.
Built for security.
Designed for peace of mind.
Your customer data is important—we keep it locked down. Zaapi is built with enterprise-grade security to protect every conversation, ensuring privacy, compliance, and total control over your information.
You own your data
We don’t store, sell, or use your data to train AI. Every message stays between you and your customers—no exceptions.
Rock-solid encryption
From the moment a message is sent to the moment it’s received, it’s encrypted at every step. No prying eyes, just secure conversations.
Safe & seamless integrations
Connect your favorite tools with confidence. Our security-first approach ensures that only the right people have access to the right data.
Try Zaapi for free
If you're ready to dive in, sign up now and start using Zaapi for free. Unsure how to get started? Book a demo, and we’ll walk you through exactly how Zaapi can transform your customer conversations.