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Create Orders In Chat

On Zaapi, users can create orders for customers and instantly send payment options via chat, streamlining the process for the admin team and boosting sales.

On Zaapi, users can create orders for customers and instantly send payment options via chat, reducing admin workload and enhancing sales efficiency.

สร้างคำสั่งซื้อผ่านแชทบน Zaapi


Follow these steps to create an order in Zaapi:

1. Click the "Create Order" tab on the right-hand side.

2. Choose from existing products in the system or add custom products.

3. Enter the customer's shipping address.

4. Select the payment method.

5. Choose the shipping method.

Click below to start your 7-day free trial on Zaapi.

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Latest Features from Zaapi

See more features from the expert team at Zaapi.

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Export Order Information

Export Order Information

Export your chat order data to consolidate in any third-party order management system

Create and Manage Orders
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Saved Filters

Saved Filters

Create shared chat filters within your team to help admin members respond to customer messages more efficiently.

Customize Workflows
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View Agent Assignment History

View Agent Assignment History

View which agents sent which messages at which times for greater transparency and accountability.

Collaborate Across Teams
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Agent Assignment

Agent Assignment

With Zaapi, you can assign chats manually or set up custom rules to automatically assign new chats to your agents.

Collaborate Across Teams
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Team Management

Team Management

Onboard your entire team on Zaapi and customise access permissions based on each user's role.

Collaborate Across Teams
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Share Media

Share Media

Share images, PDFs and other file types with ease in Zaapi.

Customize Workflows
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Update Conversation Status

Update Conversation Status

Stay organized by updating the status of your conversations between "Open", "Follow Up" and "Closed"

Customize Workflows
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Create Quick Replies

Create Quick Replies

Use Quick Replies to respond to frequently asked questions in seconds.

Customize Workflows
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Tag Customers

Tag Customers

Use conversation tags to filter your inbox and uncover insights from tagging trends over time.

Customize Workflows
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View Facebook & Instagram Ads In Chat

View Facebook & Instagram Ads In Chat

Track which ads your customers came from in Facebook & Instagram and share conversion events with Meta.

Record Customer Information