Updated

July 12, 2023

Share Products & Collect Payments In Chat

Chat, share your products, collect payments - all within one seamless interface.

With Zaapi, you can share products directly within the chat as soon as customers express interest and collect payments then and there. To do so, all you need to do is upload your product list in Zaapi's commerce and you're ready to go! From there, you'll be able to share products in chat and create orders for immediate payment.

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Latest Features from Zaapi

See more features from the expert team at Zaapi.

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Export Order Information

Export Order Information

Export your chat order data to consolidate in any third-party order management system

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Saved Filters

Create shared chat filters within your team to help admin members respond to customer messages more efficiently.

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View Agent Assignment History

View Agent Assignment History

View which agents sent which messages at which times for greater transparency and accountability.

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Agent Assignment

Agent Assignment

With Zaapi, you can assign chats manually or set up custom rules to automatically assign new chats to your agents.

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Team Management

Team Management

Onboard your entire team on Zaapi and customise access permissions based on each user's role.

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Share Media

Share images, PDFs and other file types with ease in Zaapi.

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Update Conversation Status

Update Conversation Status

Stay organized by updating the status of your conversations between "Open", "Follow Up" and "Closed"

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Create Quick Replies

Create Quick Replies

Use Quick Replies to respond to frequently asked questions in seconds.

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Tag Customers

Use conversation tags to filter your inbox and uncover insights from tagging trends over time.

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View Facebook & Instagram Ads In Chat

View Facebook & Instagram Ads In Chat

Track which ads your customers came from in Facebook & Instagram and share conversion events with Meta.